FAQs

Q: Is BlocksGlobal® well supported?
A: Yes, we provide both online and phone support.

Q: As a hosted solution, is our data safe?
A: Blocks is hosted in an independent high security environment with multiple redundancy and backup solutions generally far more secure than client networks.

Q: Will Blocks be around next week, next year?
A:  Square Circle Triangle — the company behind Blocks has been running for over 12 years in the web industry.

Q: Why is Blocks different to the other Content Management systems available?
A: Although it certainly can manage websites, Blocks is really a marketing platform that offers additional functionality and collaboration. Blocks is a tool for marketing people serious about branding and results who manage more than one website.

Q: Can Blocks scale to our requirements?
A: Both the software and hardware have been carefully configured to scale exponentially. Blocks uses the same frame work as yellowpages.com

Q: Can Blocks manage Flash & Video?
A: Blocks uses media regions to accommodate movies and Video

Q: How big is the Blocks team?
A: The Blocks team consists of 10 full time and 6 part time employees.

Q: What is cost of training and support?
A: We generally train users in about 4 hours and very little ongoing product support.

Q: What is the pricing structure?
A: Blocks is charged on a per seat or user basis.

Q: Can we use Blocks for our existing website?
A: This should be OK but will require a site evaluation.

Q: Why is Blocks better for Search Engine Optimization?
A: Blocks has simple tools to maximise your ranking. Making updates simple also means the content is fresh which is crucial to your SEO strategy.

Q: What about an 'exit' agreement if things don't work out?
A: Blocks works on monthly subscription, you can break the relationship with 1 months notice and export your templates for use with another product.